Make Your Customers Love You in 5 Easy Steps

Whether you’re selling products or services, you want your customers to love you, right? After all, happy customers are more likely to become repeat customers than unhappy ones. On top of that, when your customers love you they might just spread the word,...

Kiss My Biz

There it was again — the inevitable *smack* of a newspaper on my dining table. Every time a certain family member came to visit, they flopped a newspaper down on my table. More specifically, it was the classifieds section, usually with a few jobs circled. They...

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