social media

Achieve More via Social Media and SEO With This Content Tip

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Over the years (largely at the original incarnation of NakedPR) I’ve talked a lot about what’s wrong in the social media and SEO world — from the circle jerk phenomenon of “tribes” to the way bad SEO and social media marketing can make you look like a spammer, scammer, or incompetent dolt. But instead of covering what you shouldn’t do … Read more

Derogatory Customer Feedback Online: Should Your Company Delete It?

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I received a question from a reader, related to the freedom customers have in leaving public feedback about a company. They wanted to know how a business owner should treat derogatory comments when they or their team have the ability to delete them. Their question would apply to any website or social media profile where you have censorship ability. Here … Read more