Derogatory Customer Feedback Online: Should Your Company Delete It?

I received a question from a reader, related to the freedom customers have in leaving public feedback about a company. They wanted to know how a business owner should treat derogatory comments when they or their team have the ability to delete them. Their question would apply to any website or social media profile where you have censorship ability. Here … Read more

Online PR: Benefits of Blogging

Note: This post was originally published at NakedPR.com and was moved to Kiss My Biz upon that blog’s reorganization. – Blogs can be used in marketing, to share information, and can even be a viable online business opportunity on their own. There are also public relations benefits of blogging. Here are a few: Key Audience Reach PR is all about … Read more