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	Comments on: Derogatory Customer Feedback Online: Should Your Company Delete It?	</title>
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	<link>https://kissmybiz.com/derogatory-customer-feedback-online/</link>
	<description>Your Business. Your Brand. Your Way.</description>
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		<title>
		By: Jennifer Mattern		</title>
		<link>https://kissmybiz.com/derogatory-customer-feedback-online/#comment-303</link>

		<dc:creator><![CDATA[Jennifer Mattern]]></dc:creator>
		<pubDate>Mon, 17 Aug 2015 02:50:26 +0000</pubDate>
		<guid isPermaLink="false">http://bizammo.com/?p=2817#comment-303</guid>

					<description><![CDATA[In reply to &lt;a href=&quot;https://kissmybiz.com/derogatory-customer-feedback-online/#comment-302&quot;&gt;jay arora&lt;/a&gt;.

Thanks for stopping by Jay. You&#039;re right. It&#039;s easy to lump all unpleasant comments together. But ignoring the ones that might actually help improve your company or brand doesn&#039;t make a lot of sense.]]></description>
			<content:encoded><![CDATA[<p>In reply to <a href="https://kissmybiz.com/derogatory-customer-feedback-online/#comment-302">jay arora</a>.</p>
<p>Thanks for stopping by Jay. You&#8217;re right. It&#8217;s easy to lump all unpleasant comments together. But ignoring the ones that might actually help improve your company or brand doesn&#8217;t make a lot of sense.</p>
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		<title>
		By: jay arora		</title>
		<link>https://kissmybiz.com/derogatory-customer-feedback-online/#comment-302</link>

		<dc:creator><![CDATA[jay arora]]></dc:creator>
		<pubDate>Fri, 14 Aug 2015 11:59:38 +0000</pubDate>
		<guid isPermaLink="false">http://bizammo.com/?p=2817#comment-302</guid>

					<description><![CDATA[Even I liked the question been asked in the beginning because he don’t want to delete it and show only the good image. As an audience/ customer/ viewer, I think deleting the comment is like not being accountable to your mistakes and not welcoming the criticism. If you cannot take it then you probably shouldn’t have been there at first place. Take it or leave. I liked this article focusing if the comment is really derogatory or not, as many people consider even a suggestion as derogatory. Ben there, done that!]]></description>
			<content:encoded><![CDATA[<p>Even I liked the question been asked in the beginning because he don’t want to delete it and show only the good image. As an audience/ customer/ viewer, I think deleting the comment is like not being accountable to your mistakes and not welcoming the criticism. If you cannot take it then you probably shouldn’t have been there at first place. Take it or leave. I liked this article focusing if the comment is really derogatory or not, as many people consider even a suggestion as derogatory. Ben there, done that!</p>
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		<title>
		By: Jennifer Mattern		</title>
		<link>https://kissmybiz.com/derogatory-customer-feedback-online/#comment-301</link>

		<dc:creator><![CDATA[Jennifer Mattern]]></dc:creator>
		<pubDate>Wed, 11 May 2011 16:09:31 +0000</pubDate>
		<guid isPermaLink="false">http://bizammo.com/?p=2817#comment-301</guid>

					<description><![CDATA[That’s the common “chicken and egg concern” — wanting content to bring in traffic but needing existing traffic to bring in content. I’ll make sure I talk about in the post later. :)]]></description>
			<content:encoded><![CDATA[<p>That’s the common “chicken and egg concern” — wanting content to bring in traffic but needing existing traffic to bring in content. I’ll make sure I talk about in the post later. 🙂</p>
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		<title>
		By: Damon Hunt		</title>
		<link>https://kissmybiz.com/derogatory-customer-feedback-online/#comment-300</link>

		<dc:creator><![CDATA[Damon Hunt]]></dc:creator>
		<pubDate>Tue, 10 May 2011 22:26:44 +0000</pubDate>
		<guid isPermaLink="false">http://bizammo.com/?p=2817#comment-300</guid>

					<description><![CDATA[Are you kidding me!?!?! I would have an orgasm if you did that.

I have tried to deliver quality content… at least I have a product to show, if you look at the people who are ranking for managed account blog, you will see most of them are trying to show you how to trade or make you sign up for a news letter, they are not even offering managed accounts. I am just trying to give them actual managed accounts, with good managers, without making them jump through hoops. Anyway, I would take any suggestions to make my content better and any suggestions to make my site better. Thank you so much.

But still even if my content is miles above my competition… how will anyone know if I have 0 traffic, I am a networking retard.

I look forward to your post.]]></description>
			<content:encoded><![CDATA[<p>Are you kidding me!?!?! I would have an orgasm if you did that.</p>
<p>I have tried to deliver quality content… at least I have a product to show, if you look at the people who are ranking for managed account blog, you will see most of them are trying to show you how to trade or make you sign up for a news letter, they are not even offering managed accounts. I am just trying to give them actual managed accounts, with good managers, without making them jump through hoops. Anyway, I would take any suggestions to make my content better and any suggestions to make my site better. Thank you so much.</p>
<p>But still even if my content is miles above my competition… how will anyone know if I have 0 traffic, I am a networking retard.</p>
<p>I look forward to your post.</p>
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		<title>
		By: Jennifer Mattern		</title>
		<link>https://kissmybiz.com/derogatory-customer-feedback-online/#comment-299</link>

		<dc:creator><![CDATA[Jennifer Mattern]]></dc:creator>
		<pubDate>Tue, 10 May 2011 11:21:20 +0000</pubDate>
		<guid isPermaLink="false">http://bizammo.com/?p=2817#comment-299</guid>

					<description><![CDATA[I took a quick look at your site, and can already see quite a few suggestions I’d make with everything from branding to the site structure that could help with rankings and overall appeal to social media users by giving them more to share. Would you object to letting me use it as an example in tomorrow’s post? I’d offer the basic tips and then give more specific recommendations to your site.]]></description>
			<content:encoded><![CDATA[<p>I took a quick look at your site, and can already see quite a few suggestions I’d make with everything from branding to the site structure that could help with rankings and overall appeal to social media users by giving them more to share. Would you object to letting me use it as an example in tomorrow’s post? I’d offer the basic tips and then give more specific recommendations to your site.</p>
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		<title>
		By: Jennifer Mattern		</title>
		<link>https://kissmybiz.com/derogatory-customer-feedback-online/#comment-292</link>

		<dc:creator><![CDATA[Jennifer Mattern]]></dc:creator>
		<pubDate>Tue, 10 May 2011 11:18:21 +0000</pubDate>
		<guid isPermaLink="false">http://bizammo.com/?p=2817#comment-292</guid>

					<description><![CDATA[If anyone ever says you have to do something — as in use a specific method or tool — or you’ll fail, they’re full of shit. Period.

As for SEOs, I believe in ignoring 99% of them. I’ve met some decent ones through my work who I’ve learned a bit from. But in the end, I’ll tell you the same thing I’ve been telling people for years, and the only thing that’s held true consistently over those years:

Give people quality content.

It’s that simple. I know “quality” is subjective, but if you don’t feel like you’re giving 110%, it’s not enough. That can mean educational, informational, or just entertaining content. It can be text, audio, video, images, etc.

You’ll do some initial work spreading the word — I find good old networking is the best. It’s not a quick process, but it’s the only consistently sustainable one. That content is what makes you successful in social media (it’s the kind of thing people want to share), just like it’s the one thing making sites stable in the SEO game (especially with Google finally going after shallow content sites like mills, which some of us have been asking for for years now).

The biggest thing I would suggest is turning a basic site or blog into more of a resource site. I have a post scheduled to go up here tomorrow, so I’ll write more about that and a few other suggestions for improving content for better long-term traffic via sm and seo and post it tomorrow morning to give some more specific advice.]]></description>
			<content:encoded><![CDATA[<p>If anyone ever says you have to do something — as in use a specific method or tool — or you’ll fail, they’re full of shit. Period.</p>
<p>As for SEOs, I believe in ignoring 99% of them. I’ve met some decent ones through my work who I’ve learned a bit from. But in the end, I’ll tell you the same thing I’ve been telling people for years, and the only thing that’s held true consistently over those years:</p>
<p>Give people quality content.</p>
<p>It’s that simple. I know “quality” is subjective, but if you don’t feel like you’re giving 110%, it’s not enough. That can mean educational, informational, or just entertaining content. It can be text, audio, video, images, etc.</p>
<p>You’ll do some initial work spreading the word — I find good old networking is the best. It’s not a quick process, but it’s the only consistently sustainable one. That content is what makes you successful in social media (it’s the kind of thing people want to share), just like it’s the one thing making sites stable in the SEO game (especially with Google finally going after shallow content sites like mills, which some of us have been asking for for years now).</p>
<p>The biggest thing I would suggest is turning a basic site or blog into more of a resource site. I have a post scheduled to go up here tomorrow, so I’ll write more about that and a few other suggestions for improving content for better long-term traffic via sm and seo and post it tomorrow morning to give some more specific advice.</p>
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		<title>
		By: Damon Hunt		</title>
		<link>https://kissmybiz.com/derogatory-customer-feedback-online/#comment-298</link>

		<dc:creator><![CDATA[Damon Hunt]]></dc:creator>
		<pubDate>Tue, 10 May 2011 02:13:52 +0000</pubDate>
		<guid isPermaLink="false">http://bizammo.com/?p=2817#comment-298</guid>

					<description><![CDATA[Thanks Jen, I’ll check it out, I really want traffic, but I want to do it right, my problem is that one guys says to something or fail and the next guy says do that thing and you will fail… I want to strangle SEOs for the way THEY do it, I’m am sick of learning the way they want me to do it so they can make money.

Thanks again for the link.

Damon]]></description>
			<content:encoded><![CDATA[<p>Thanks Jen, I’ll check it out, I really want traffic, but I want to do it right, my problem is that one guys says to something or fail and the next guy says do that thing and you will fail… I want to strangle SEOs for the way THEY do it, I’m am sick of learning the way they want me to do it so they can make money.</p>
<p>Thanks again for the link.</p>
<p>Damon</p>
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		<item>
		<title>
		By: Jennifer Mattern		</title>
		<link>https://kissmybiz.com/derogatory-customer-feedback-online/#comment-297</link>

		<dc:creator><![CDATA[Jennifer Mattern]]></dc:creator>
		<pubDate>Mon, 09 May 2011 13:20:20 +0000</pubDate>
		<guid isPermaLink="false">http://bizammo.com/?p=2817#comment-297</guid>

					<description><![CDATA[I don’t have a problem with traffic as long as it’s achieved with long-term results in mind and not fad-following, spammy, or traditional cliquey circle-jerk tactics. But this is more of a commentary blog than a tutorial-based one. You might want to check out another one I contribute to – SocialImplications.com. It’s still heavy on commentary, but there are more tutorials there (tips on better blog launches, other writers have compared Facebook features, etc.). Might be more to your liking. But it’s a direction I’ve considered taking this blog as frankly I find the nonsense in social media to be exhausting. So it may become more of a how-to site yet.]]></description>
			<content:encoded><![CDATA[<p>I don’t have a problem with traffic as long as it’s achieved with long-term results in mind and not fad-following, spammy, or traditional cliquey circle-jerk tactics. But this is more of a commentary blog than a tutorial-based one. You might want to check out another one I contribute to – SocialImplications.com. It’s still heavy on commentary, but there are more tutorials there (tips on better blog launches, other writers have compared Facebook features, etc.). Might be more to your liking. But it’s a direction I’ve considered taking this blog as frankly I find the nonsense in social media to be exhausting. So it may become more of a how-to site yet.</p>
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		<item>
		<title>
		By: Damon Hunt		</title>
		<link>https://kissmybiz.com/derogatory-customer-feedback-online/#comment-296</link>

		<dc:creator><![CDATA[Damon Hunt]]></dc:creator>
		<pubDate>Mon, 09 May 2011 07:52:49 +0000</pubDate>
		<guid isPermaLink="false">http://bizammo.com/?p=2817#comment-296</guid>

					<description><![CDATA[Hi Jen,

I usually keep comments that are true, regardless of how bad they are, I like communication that has a person behind it, if he is pissed about something so be it, if he doesn’t like me, awesome… now I have someone to talk to and a subject :)

For example; I think you are blunt, stubborn, generally agitated and fundamentally a c@#t. But that is why I read your blog. Stop being so entertaining and tell me how to get traffic to my site! I know you hate all ways to do that, but tell me what you do agree with so I CAN DO something to get some fricken traffic.

Or did I fail to find the “THIS IS WHAT I WOULD DO” POST?

Don’t stop the entertainment, great blog  :)

Damon]]></description>
			<content:encoded><![CDATA[<p>Hi Jen,</p>
<p>I usually keep comments that are true, regardless of how bad they are, I like communication that has a person behind it, if he is pissed about something so be it, if he doesn’t like me, awesome… now I have someone to talk to and a subject 🙂</p>
<p>For example; I think you are blunt, stubborn, generally agitated and fundamentally a c@#t. But that is why I read your blog. Stop being so entertaining and tell me how to get traffic to my site! I know you hate all ways to do that, but tell me what you do agree with so I CAN DO something to get some fricken traffic.</p>
<p>Or did I fail to find the “THIS IS WHAT I WOULD DO” POST?</p>
<p>Don’t stop the entertainment, great blog  🙂</p>
<p>Damon</p>
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		<title>
		By: Collett		</title>
		<link>https://kissmybiz.com/derogatory-customer-feedback-online/#comment-295</link>

		<dc:creator><![CDATA[Collett]]></dc:creator>
		<pubDate>Tue, 11 May 2010 05:26:45 +0000</pubDate>
		<guid isPermaLink="false">http://bizammo.com/?p=2817#comment-295</guid>

					<description><![CDATA[I think your post really highlights the best ways to go about dealing with negative feedback. It is necessary to have a set policy if you are concerned that something might be posted that you disagree with.

In addition, I really like your blogging style. You tell it like it is, and I appreciate your honesty. People need to understand that you can’t take things personally, and you seem to really put that out there. Thanks for the post!]]></description>
			<content:encoded><![CDATA[<p>I think your post really highlights the best ways to go about dealing with negative feedback. It is necessary to have a set policy if you are concerned that something might be posted that you disagree with.</p>
<p>In addition, I really like your blogging style. You tell it like it is, and I appreciate your honesty. People need to understand that you can’t take things personally, and you seem to really put that out there. Thanks for the post!</p>
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